We strive to deliver your favorite Oud and Ittar products to your doorstep quickly and safely. Please read our shipping policy below:

1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.
2. Shipping Rates & Delivery Times
Domestic Shipping (within [Your Country]):
Standard Delivery: 3–7 business days
Express Delivery: 1–3 business days
Shipping fees are calculated at checkout based on your location and chosen delivery method.
International Shipping:
Delivery time varies by destination (typically 7–14 business days).
Customs duties or import taxes (if applicable) are the buyer’s responsibility.
3. Tracking Your Order
Once shipped, you will receive a tracking number via email to monitor your package in real time.
4. Delivery Delays
Delivery may be delayed due to weather conditions, customs clearance, or unforeseen events. We appreciate your patience in such cases.
5. Incorrect Addresses
Please ensure your shipping address is accurate. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
6. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 48 hours of delivery with photos and order details. We will work quickly to resolve the issue.